Refund and Return Policy


At Tiptop Foods Kitchen & Halal Meat, we take pride in delivering the best quality products at best prices. If your expectations have not been met, we would love to know about it.

Online Refund & Returns

Satisfaction Guaranteed 

For any refund request and remarks for online deliveries, please contact us via email at: or give us a call on +1 7807571193.

We will refund the full amount for any products that have not met our promise, so please don’t hesitate to contact us. The only thing we request is that our customers check the products upon delivery because after delivery any products short from order will not be accepted as claim/refund.  Please note that for Fresh and Frozen Meat products refund, it would be customer responsibility to bring the unused products at the same day at store location 152-550 Clareview Road NW Edmonton, AB T5Y 2V9. Other non-perishable unused products can be returned anytime within 14 days. All refunds will be credited back to the account the customer made payment with and will appear in 3-5 business days of the items being returned and Tiptop Foods will cover the cost of delivery. Please make sure you have order number ready when corresponding. If you wish to get a full refund your order, Tiptop Foods Kitchen & Halal Meat will refund the total amount including the delivery fee.